This is the first time I invest in NZ property and it is also that Allison is the first broker that I successfully engaged to assist me in my loan application with Westpac NZ.
Recalling back from the first time I contacted Allison in October or earlier in 2015 until the conclusion of the loan package disbursed by Westpac NZ in mid June 2016, I am really very very impressed by Allison the way she assisted, guided and communicated with me and Westpac NZ. She is very professional in handling client’s needs. She knows very well her scope of works and skilled needed of her as mortgage broker.
She takes a very positive and proactive mind set in dealing with client. She assisted me in filing up the Forms required, guided me in various Forms submission and always keep me informed of the latest situations and developments. I think she knows how to deal with both clients and loan providers needs so as to maximize and satisfy their needs.
I also find her very patience and calm and reply me promptly follow up every time I have questions to ask and seek advice from her.
Her email always end with : Should you have any questions, please contact me” put me at ease and feel free to contact her though this is just a simple yet powerful sentence.
If I have any chance to recommend any one looking for a mortgage broker in NZ, I am very sure that Allison will be the first person that come across my mind to recommend.
By the way, I have not seen and met Allison before and hope I could meet to thank her when I visit NZ.
Allison, Well done. Cheers.
We used Allison’s services to secure a loan when we built our first home in 2001. The process was pain-free as Allison went out of her way to ensure that we were guided every step of the way. The mortgage package she managed to negotiate for us was considerably better than anything else we had been offered. In fact, her service was so good and effective that when we bought our second house in 2016 we again approached her for assistance. And again she delivered great service and a very attractive package.
We have no hesitation in recommending her as the best mortgage broker in the land.
Allison’s one of the most qualified mortgage broker that I had the privilege to know her as her client and a good friend too. Not only is she very professional and conscientious in her presentations but also seems to take the concerns and best interest of the borrower to heart when preparing my application. Highly recommend Allison for she goes an extra mile and ensure that we have a peace of mind with the best rate. She will remind for the fixed renewal due and work hard to get the best savings rate. This what I call a good customer service. Thank you Allison for being there.